Virtual Receptionist/PA
With Dienen's virtual reception/assistant package, you can be confident that your calls are being handled professionally and efficiently, allowing you to focus on other important aspects of your business. We understand that answering phone calls can be time-consuming, and that's why we offer this service to provide an affordable alternative for small businesses that may not have the resources to hire a full-time receptionist. By entrusting us with your phone calls, you can save time and concentrate on growing your business. At Dienen, we take pride in providing excellent customer service, and our virtual reception/assistant package is just one of the ways we help businesses streamline their operations and improve their customer experience.
The best thing about Dienen
Professionalism
All phone calls are answered in the name of your business and the customer rings a designated business number
Predictable costs
Only £25 per additional hour of talk time, meaning predictable costs. You can set a cap on spending too, meaning no unexpected bills
24/7 Service
You will never miss a call or sales opportunity. We operate on a 24/7 7 days a week basis
Organisation and Efficiency
Allow us to access and add to your schedule, improving organisation and efficiency
Well-trained staff
Our call handlers for this package are UK based and trained


Let's see how our Telephony Services is usually like
Acting as a business receptionist

Hello, ABC Aggregates, this is John speaking, how can I help?

Hi John, I’m following up an enquiry I made yesterday on your website. I haven’t yet received a response.
I can certainly get that chased up for you, may I know your name?
Dawn Smith
And may I have your contact number & email?
Yes it’s 07896352621 & dawn.smith@outlook.com
Thanks for this, I’ll speak to sales right away and pass on your message. Is there anything else I can help you with?
No that was it, thank you for your help
Thanks for calling ABC Aggregates, have a lovely day
Acting as a personal assistant

Hi you’re through to John Smith’s assistant, my name is Michelle, how can I help you today?

Hi Michelle, I saw John’s bookkeeping services on Facebook and wished to enquire about his services for my business.
Great, I have John’s schedule here and can get you booked in for a consultation call this week if you’d like? He has most availably on Wednesday and Thursday afternoons. Does this work for you?
Thursday afternoon at 3pm would be great,
Ok, I’ll get that booked in with you right away, can I take your name?
David small,
Thank you David, can I get your phone number and email for the meeting invitation?
Yes it’s 07373373726 and David.small@outlook.com
Ok David, I will send you an invitation now, is Microsoft teams ok?
I would prefer a phone call,
No problem I will get that set up for you now, thank you for your call!
- Best Value
Live Chat Support
40£Every monthPerfect product for a growing business or busy professionalValid for 12 months- Professional call handling
- Includes 2 hours of free talk time
- Answered in your business name
- 1 Hour Monthly Talk time