Need an outbound sales campaign for marketing, customer feedback or for a custome campaign?
We can help!
What we mean by outbound calls:
Outbound calls are making calls on behalf of, or even as your business. Our agents have some advantages over in house staff that can help keep a handle on costs and gain results whatever the tasks:
Cost-effectiveness
Outsourcing to Dienen can be more affordable than hiring and training a team of in-house agents
Scalability
Outsourcing to Dienen allows businesses to quickly adjust staffing levels up or down as needed, without the hassle of hiring and firing employees
Access to experienced agents
Dienen provides businesses with access to skilled and experienced agents who are trained in communication, sales, and customer service
Focus on core competencies
Outsourcing to Dienen allows businesses to focus on their core competencies, rather than building and managing an in-house call centre team
Professionalism and efficiency
Outsourcing to Dienen ensures that calls are handled professionally and efficiently, providing businesses with peace of mind and freeing up time to focus on other important aspects of their business
Common types of outbound call campaigns:
Telemarketing
Promoting products or services, generating leads, and closing sales
Surveys and Feedback
Conducting surveys and collecting feedback from customers to improve products and services, and to gain insights into customer preferences
Debt Collection
Contacting customers to collect debts, negotiate payment plans, and resolve payment disputes
Lead Generation
Generating leads for businesses by contacting potential customers and identifying those who are interested in their products or services
Customer Retention
Following up with customers to ensure their satisfaction and loyalty, and to address any issues or concerns
Appointment Scheduling
Scheduling appointments with customers or clients for sales, services, or consultations
Market Research
Conducting market research to gather information on industry trends, customer behaviour, and competitors
Fundraising
Assisting non-profit organizations in fundraising efforts by contacting donors and soliciting donations
Rates will differ depending on the scope and scale of your campaigns. Typically, there are variables such as:
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Total contract length of the campaign
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Number of seats (staff on campaign)
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Experience requirements
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If we're using onshore (UK) or offshore (Philippines) staff
A typical campaign cost can vary significantly, so it’s best for you to get in touch so we can quote to your requirements. We guarantee competitive pricing and our mix of on and offshoring is guaranteed to save you money without compromising on quality.
Make an enquiry to find out how we can help your business
